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I WENT INTO PRIMELENDING IN MEMPHIS,TN I FILLED OUT AN APPLICATION FOR A MORTGAGE LOAN IN JULY 7,2012 I BROUGHT IN ALL THE DOCUMENTATION NEED FOR A LOAN MY LOAN OFFICER SAID I COULD GO OUT AND PUT A CONTRACT ON A HOUSE ONCE MY REALTOR WROTE THE CONTRACT UP I WOULD CALL THE LOAN OFFICER HE WOULD NEVER CALL ME BACK I WOULD TEXT HE WOULD SAY HE WAS WORKING ON MY LOAN BUT NEVER RETURN MY CALLS THIS WENT ON FOR FOR A MONTH SO I DECIDED TO MOVE ON TO ANOTHER LENDER HE NEVER EVEN TOLD ME I WAS DENIED OR ANYTHING HE EVEN HAS HIS ASSISTANT TO LIE FOR HIM IF YOUR IN MEMPHIS DON'T USE PRIMELENDING OR JOHN BRAWNER THE LOAN OFFICER HE WILL NOT CALL YOU BACK .

Location: Memphis, Tennessee

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Guest

The borrower could not qualify for the loan. I explained that to the borrower on several occasions, but the borrower felt they could get an approval by contacting multiple times after the loan was decisioned. I finally had to stop responding to this client.

We are very good at what we do and work to approve clients for their new homes.

Guest

PrimeLending in McKinney, Texas got everything done for me perfectly. I am very happy with them! They actually got everything completed, all paperwork etc, and closed on my home in one month after contacting them.

Guest

You guys just got lucky . This is not the norm.

Guest

I have worked with John Brawner at primelending in Memphis. and I am pleased to say that at the end of it all my loan was closed and my family and I are enjoying a beautiful

Home in a great neighborhood with great schools.

L.Palmer

Guest

I was completely pleased with my loan process. I was kept informed every step of the way and the people couldn't have been nicer. If in Jacksonville, I highly recommend Prime Lending :)

Guest

Unfortunately, as this is an anonymous entry, we're unable to respond. However, if you'd like to work with us on a response to your posting, please feel free to contact us at CustomerSatisfaction@***.com.

Sincerely,

Chad Peterson

VP, Marketing

PrimeLending, A PlainsCapital Company

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