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I went into see a loan originator for a loan, Thinking I was going to another place, which had moved. I spoke with Kristen Williams Brown about 2 refinances, and 1 new loan, She recommended we start with the refi for my primary residence, gave me a list of a few things to get together.

I flew out to Ca for a week , while out of town I lost the list. I called her upon my return. She said she would text over the list to my cell. This is the last I have heard from her.

She never texted the list and won't return any of my calls.

I have wondered how does a company survive this way....They won't make it long in Anchorage, Ak. Where most things are word of mouth

Reason of review: Poor customer service.

Primelending Cons: That they were not honest and upfront, Rate of responsiveness.

Location: JL Tower, 3800 Centerpoint Dr #920, Anchorage, AK 99503, USA

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