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1.8 Based on 18 reviews
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  • Customers like
    • Initial loan officer 1
  • Customers don't like
    • Customer service 2
    • Any of the experience 2
    • Underwriter incompetence 1
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We had a foreclosure 61/2 years ago and Michelle told us we could only secure an FHA loan that of course, has insurance and all these fees attached to it. Come to find out this was a lie. the truth is they sell their mortages so they are at Sallie Mae's mercy, but they don't tell you that. You have to do your own fact-checking. We did qualify for a conventional mortgage at a lower interest rate, no insurance since we were always putting down... Read more

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This company is no good!! They say that they are the best and will help you with a loan even if your credit is not that good. LIES!! I had a girl say that it would take years before I could get a mortgage loan because of my credit and that I was young. I went to another company and got a mortgage loan within 2 weeks and got moved into a house. Don't waste your time with them and don't believe what they say. I had this experience in Midland Texas... Read more

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I sit here and read reviews from other borrows and now wish I would have done my research before doing business with them. I'm not going to be professional and use fancy words to describe their customer service. In short they are terrible. The time it takes them to process any loan is unheard of. We have had to pay for 3 extensions at 375.00 and heir underwriting still hasn't gotten it right. I want to back out of the offer but afraid we will... Read more

Was this review helpful? 3 1

THIS IS THE WORST BUSINESS I HAVE EVER DELT WITH. THEY HAVE DESTROYED OUR CREDIT STATING "LATE PAYMENTS". WE WERE 3 MONTHS AHEAD AND THEY COULD NOT FIGURE THIS OUT. WE ARE NOW 4 MONTHS INTO THE PROCESS WITH NO ANSWERS IN ADDITION WE HAD A CONSTRUCTION LOAN. THEY SENT A 1099 TO OUR CONTRACTOR FOR THE ENTIRE AMOUNT OF THE LOAN. NOT SURE WHY THEY DID NOT LOOK AT THE 200K IN PAID BUILDING MATERIALS RECEIPTS WE SENT IN. HE NOW HAS THE IRS AFTER... Read more

Was this review helpful? 2 0

At first was pleased with this company, we were to we were pre approved for 80,000mt husbands has excellent credit we found a house valued at 106k and paid offered 80000 the lenders accepted it. We were thrilled- we paid for inspection which turned out great. Prime lending ordered appraisal which they received for 400$. Called the attorneys office to order tiltle all pay stups and w2 and taxes were were sent in and we were told all looked good... Read more

Was this review helpful? 0 2

I am writing this complaint on behalf of myself and Alan Amerman, my employer. Alan owns a successful and one of the highest rated home improvement companies listed on a review based lead generating service website in all of New York State and Connecticut. He was at a customers' house providing him with an estimate when he noticed it was a newly purchased home. Upon inquiry, he was informed Prime Lending was the mortgage company used out of... Read more

Was this review helpful? 0 1

My son bought his first house this year at age of 26. I was involved because I wanted to help, if possible, since he had not done this before. We went to PrimeLending. BIG MISTAKE. The monthly payments ended up being around $245.00 a month more than we were told they would be. At least eighty five percent of the answers the loan officer told us ended up not being true. I was told several times what closing cost would be, but when we closed,... Read more

Was this review helpful? 0 1

I would NEVER recommend Roger Foster with this company, and the fact that the company would hire someone like him has made me switch lending companies all together. He is horribly rude and if he doesn't want to help you anymore he just stops responding all together! because of him i lost the house of my dreams because he could not email back. However as soon as i email to let him know i will not use him or recommend him to anyone, he emailed... Read more

Was this review helpful? 1 0

We are buying a home and used prime landing because a family friend works there. The person buying our house also made the mistake of using prime lending. We were told everything was done and we're going to close on 29 February now it's 15 March and I don't know if we will ever close. Four different times they have told us we had all of her information into underwriting and then they ask for more. The most recent time was yesterday... Read more

Was this review helpful? 2 0

Gotta say i have nothing but good things to say about Prime Lending in Austin Mn. Absolute rock stars. Made the process easy and were looking out for my best interests.

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